[Asterisk-Users] Polycom subscriptions

[Douglas Garstang]

Somewhat off topic.

We upgraded a Polycom phone from SIP v1.6.3 to v1.6.6
The phone will no longer send SIP subscription messages for buddies to Asterisk. I have broken the directory file down to make it as simple as possible.
Here is what it contains.
 
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- $Revision: 1.2 $  $Date: 2004/12/21 18:28:05 $ -->
<directory>
    <item_list>
        <item>
            <ln>Presley</ln>
            <fn>Elvis</fn>
            <ct>2944093</ct>
            <sd>1</sd>
            <rt>3</rt>
            <dc/>
            <ad>0</ad>
            <ar>0</ar>
            <bw>1</bw>
            <bb>0</bb>
        </item>
    </item_list>
</directory>
 
I ran a network trace of all traffic to and from the phone on boot. Here is the output of that...
 
  1   0.000000 219.187.128.95 -> 219.187.142.203 SIP Request: REGISTER sip:ua1.ipt.twoeighty.com
  2   0.000101 219.187.142.203 -> 219.187.128.95 SIP Status: 100 Trying    (1 bindings)
  3   0.000148 219.187.142.203 -> 219.187.128.95 SIP Status: 401 Unauthorized    (1 bindings)
  4   0.211291 219.187.128.95 -> 219.187.142.203 SIP Request: REGISTER sip:ua1.ipt.twoeighty.com
  5   0.211432 219.187.142.203 -> 219.187.128.95 SIP Status: 100 Trying    (1 bindings)
  6   0.237595 219.187.142.203 -> 219.187.128.95 SIP Status: 200 OK    (1 bindings)
  7   3.987556 219.187.142.203 -> 219.187.128.95 SIP Request: NOTIFY sip:2944030 at 219.187.128.95 (text/plain)
  8   4.087355 219.187.128.95 -> 219.187.142.203 SIP Status: 200 OK
 
The phone is not sending a SIP subscription message for the watched buddy in the directory.
This worked previously in SIP software version 1.6.3. 
We completely upgraded the sip and phone1 xml files to the ones supplied with sip software 1.6.6
It obviously isn't an Asterisk problem.

Doug.