[Asterisk-Users] [HELP] - Sound cutting and dropping out - 1.2.7.1/Sangoma/PowerEdge 2850

whois wes whoiswes at gmail.com
Thu Jun 8 10:02:14 MST 2006


Matt,

Thanks for replying here as well - it looks like the move to 1.2.7.1
(we were running 1.2.4 last night, so i don't think 1.2.6 would help)
has made a difference, but i'm not getting overly excited unless the
rest of the day goes by without issue.

I agree with you though - this is looking to me like some goofy
problem with the hardware, probably the PCI bus.

if we have issues again, the next step will be a server rebuild, and
if we're still having issues after THAT, the server is getting
replaced (i hope).

so far though, 1.2.7.1 has made a difference - i had spoken too soon
in my first post.

thanks to all, and if anyone knows any good tests we could run on the
hardware, please let me know.

On 6/8/06, Matt Florell <astmattf at gmail.com> wrote:
> On 6/8/06, whois wes <whoiswes at gmail.com> wrote:
> > I can call in from either a Zap or SIP channel and have
> > sound quality issues, so the network is probably not causing the issue - a
> > purely Zap channel still experiences pops and drops.  Same with a purely SIP
> > channel.  The recorded call doesn't seem to reflect the audio issues - in
> > other words, pops on the phone are not necessarily recorded into the file.
>
> This is a very strange problem thank you for the very specific
> description you gave, looks like it has to be that server hardware.
>
> Have you tried possibly downgrading to Asterisk 1.2.6? not that I
> think it would be the cause, but recompiling Asterisk is a heck of a
> lot easier than rebuilding a server.
>
> I would also try swapping out the power supply.
>
> MATT---
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