[Asterisk-Users] GXP-2000

[Daniel Salama]

Well, these are encouraging words :)

You're basically telling me that I should tell my client to buy other  
phones. I agree that you cannot compare these phones with Cisco or  
Polycom. After all, like you said, what do you expect for under $90.  
However, the fact is that my client just recently invested in these  
and it will be hard, if not impossible, for me to tell my client to  
swap them for Polycoms or something else at a much higher cost.

I have heard complaints from my client about the speakerphone and  
they are now, I guess, getting used to picking up the handset :). I  
have heard any echo problems so far. What bothers me the most is that  
the phone stops working often (multiple times per day). By this I  
mean that my client won't be able to dial anything successfully. As  
soon as 3 or 4 digits are entered, they get a fast busy. To solve it,  
they need to reboot it. It sounds as if these phones were running  
Windows instead of Linux :)

Anyway, what firmware did you use that solved so many of your problems?

Thanks,
Daniel

On Jun 6, 2006, at 10:31 PM, Erick Baum wrote:

> We setup a company with 50 of these phones and had my client not  
> been as understanding as they were, that could have put me out of  
> business.  What an unbelievable nightmare.  This was about 8 months  
> ago when the firmware was so bad the phone was a better paper  
> weight than anything else.
>
> Since then, they've fixed a lot of problems and made a lot of the  
> features work like they're supposed to.  But we still have issues  
> with them quite frequently.  From phones that need to be rebooted  
> occationally, to ones that just drop calls, or do nothing when you  
> pickup the receiver... lots of little qwerks.  We even experience  
> their poor grounding problem every once in a while when you get a  
> small static shock from the phone which cases it to reboot.  I  
> don't think there's any firmware that can fix that.  We had to get  
> several phones RMA'd because they just plain died.  The worst  
> ongoing issue has been the echo and the really crappy  
> speakerphone.  The customer is pretty much used to it now.  But  
> we're slowly replacing them with Polycom's as new people come on  
> and as others just get fed up.  Unfortunately one of the phones met  
> it's doom by way of a hammer.  But I guess, what do you expect for  
> under a hundred bucks.
>
> Erick
>
>
>
> On 6/6/06, Daniel Salama <lists at infoway.net> wrote:
> I enabled call-waiting from the tftp configuration and it now works.
> What firmware are you using and where can I get it?
>
> My client complaints that the phone stops working every once in a
> while with no explanation. My client says that he could be using the
> phone with no problem and a few minutes later, when he wants to make
> a call, the phone will always give a fast busy after pressing the
> fourth digit. My workaround to him was to reboot the phone. That
> seems to solve the problem, however, it's not practical to have that
> problem in an office environment with 18 GXP-2000. Any ideas what the
> problem could be?
>
> Thanks,
> Daniel
>
> On Jun 6, 2006, at 6:26 PM, Mike wrote:
>
> > I can't say why you're having this problem, but I can tell you that
> > my phone
> > can receive (and make) multiple calls easily.  It might have more
> > to do with
> > Asterisk than the GXP2000.
> >
> > I am using the latest release firmware, not a beta.
> >
> > Mike
> >
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
> > Daniel Salama
> > Sent: June 6, 2006 4:12 PM
> > To: Non-Commercial Discussion Asterisk
> > Subject: [Asterisk-Users] GXP-2000
> >
> > I'm using a few GXP-2000 with firmware 1.0.2.13 and everything
> > seems to be
> > working fine. However, there are a couple of issues I'd like to
> > know if are
> > possible:
> >
> > 1) Even though the phone has 4 line appearances, if I am speaking
> > on a line,
> > the phone can no longer receive phone calls. I can manually select
> > another
> > line and make calls, but when Asterisk tries to send a call to it,
> > I see Got
> > SIP response 486 "Busy" back on the console. Is there a way to make
> > the
> > phone receive calls on all 4 lines?
> >
> > 2) Is there any more documentation as to the tftp configuration  
> file?
> >
> > Thanks,
> > Daniel
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