[Asterisk-Users] Configuring Polycom 501 IP phones via the console

[Kevin Smith]

Hi Stephen,

I use the 601's but  I don't think they are THAT much different that 
this information won't be helpful or get you in the right direction.

What is your network setup like? Are you using NAT or does the phone 
have a public IP address? Also are you seeing any errors on the CLI of 
asterisk? I know you said your configurations are local, but are you 
using a bootserver (which can be local) to grab the files?

Things I would check if you are using NAT (I think 2-5 need to be done 
in the web interface):
1. Make sure your SIP.conf file is configured to use NAT and give it a 
port to signal on, say 10000 for example (which I will use below to, but 
change to better fit what you would like).
2. Assign the phone an internal address, add port pass thrus for UDP 
packets 10000-100050 (I think should be enough) for that IP.
3. Assign RTP port range to start at 10001
4. Make sure you have a NAT address listed in the phone and you have the 
signaling port set to 10000 and Media start port at 10001.
5. Also if you are using a DNS name for the server (such as 
server-1.whateva.com) I use TCPperferred for DNS lookups.

If you are not using NAT, it pretty much should work out of the box 
provided it knows where the server is going. Of course, make sure the 
SIP username and password are correct.

I personally used a bootserver and manually changed my configuration 
files and I got my 601's working in no time. Hopefully something in here 
will help.

Kevin

Stephen Bosch wrote:
> Hi, everybody:
>
> I have looked at the Polycom entries on www.voip-info.org, and they're
> outdated and convoluted and full of errors.
>
> All I want to do is get my Polycom 501 to register with a working
> Asterisk server. I want to do the configuration locally on the phone
> through the console. (The server works with an Xten X-lite softphone.)
>
> Has anyone done this? What do I need to do?
>
> Thanks,
>
> -Stephen-
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