[Asterisk-Users] Call-pickup function in Queue application

Attilla De Groot mail at youmeandvoip.nl
Sun Jun 4 13:19:24 MST 2006


Hi All,


I need a function that I believe isn't available in Asterisk, but I  
don't know if I'm correct about this.

I have a queue and I want agents that are in that queue to have the  
ability to answer a call in the queue with calling an extention. For  
example, if I'm an agent and my colleague forgot to logout I could  
take the call when his phone is still ringing without walking to his  
desk or waiting for round robin.

Can anyone tell me if this already is avalible ?



Regards,
Attilla



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