[Asterisk-Users] Polycom-Asterisk hints/presence
Mike Fedyk
mfedyk at mikefedyk.com
Fri Jun 2 21:15:54 MST 2006
How do you setup asterisk so that the assistant sees the lights but
doesn't hear the rings?
picciuX wrote:
> damon, i think many guys here missed your point and went away from it.
> What you want to do is possible: i managed to do that using a GXP-2000
> with beta firmare and asterisk 1.2.0.
> GXP correctly processes the "status change messages" and show a
> blinking led for the BLF of a ringing extension. The GXP, when you
> press a "blinking BLF", dials out the blf extension prefixed with
> '**'. In the dialplan i only needed to do a:
>
> exten => _**XXX,1,Pickup(${EXTEN:2})
>
> to answer the ringing remote extension.
> So, IMHO, it's only a matter of the phone. This is not a true "shared
> line", but does its job well letting an assistant answer his boss' phone.
> AFAIK, Snoms do a similar thing, dialing out *8<BLF extension> when
> pressing a ringing button.
>
> Hope this helps....
>
> 2006/6/2, Damon Estep <damon at suburbanbroadband.net
> <mailto:damon at suburbanbroadband.net>>:
>
> > >
> >
> > I think there was a patch that went in recently from Mark with
> regard
> > to SIP devices and their state when they are ringing/in use and when
> > they are just "in use". That may help you with what you're asking
> > about.
> >
> Let's assume for a minute that there is a way to get a ringing notify,
> and that the Polycom processes the messages and properly displays the
> status, then;
>
> 1. A hint could be setup that monitors the sip user.
> 2. the hint could have a unique extension
> 3. the dialplan for the extension could be a call pickup sequence.
>
> Example (without regard for correct syntax)
>
> Exten 123,hint,SIP/345
> Exten,123,1,(Need help here -> if sip/345 is idle then goto
> priority 3)
> Exten 123,2,Pickup(SIP/345 at context)
> Exten 123,3,Dial(SIP/345)
>
> Now, on the Polycom
>
> 1. setup a buddy with the correct display name for exten 345, but
> with,
> but with a contact address of 123
> 2. turn on presence monitoring (buddy watch in Polycom terms)
>
> Do you see the value in knowing that an extensions is ringing via
> presence?
>
> Take it one step further, ask Polycom to implement a feature where the
> presence status of ringing can produce an audible event instead of
> only
> visual events. That is, if it does not already, which I have no
> idea on.
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