[Asterisk-Users] Attended call transfer with GXP-2000

[Lacy Moore - Aspendora]

Kerry, so to park a call, you would put the line you are on on hold, hit
line 2, dial 700 (or whatever your park ext is) listen to find out the
number, then hit TRNF and hit line 1.

That's a lot of work to park a call.  I just realized this might be a
problem.  I'm about to put 4 phones in an open office (all users are in the
same office area with no walls or cubicles separating them).  They will be
answering the phone and then having to put people on hold for someone else.
They haven't grasped the concept of extensions yet (this will be a complete
shock to them).  Blind transfer with the speeddial may be a better option.
I was thinking of using parking.  I may need to look at pickup groups.


On 3/16/06, Kerry Garrison <support at techdatapros.com> wrote:
>
> If you have Line 1 on hold, and you on a call on Line 2, then hitting TRNF
> and hitting Line 1 will transfer Line 2 to Line 1. Same concept as
> Conference.
>
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mimmus
> > Sent: Thursday, March 16, 2006 7:30 AM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: [Asterisk-Users] Attended call transfer with GXP-2000
> >
> > Can someone explain me attended transfer with Grandstream GXP-2000?
> > Hitting TRNF button, I get:
> >  Dial number (BLIND) or
> >  Select line (ATTENDED)
> > What's the exact meaning of 'Select line'?
> >
> > Thanks
> > Mimmus
> >
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-- 
Lacy Moore
Aspendora, Inc.
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