[Asterisk-Users] Polycom-Asterisk hints/presence

[Damon Estep]

Thanks Bob,

We have also done some similar stuff to make it usable, the prospect
that we might be able to achieve the same functionality and add to it as
a bonus the ability to monitor the boss's extension state (idle, on the
phone, away) with the same button was appealing, but a dead end it
appears.

Is there enough interest here to get together with other
Polycom/asterisk users and pony up a bounty for shared line appearance?

I think the Polycom implementation is based on some SIP rfc, so it is
not just a Polycom feature.

The functionality is going to be a must at some point, you have to be
able to emulate what most of the midrange PBXs can do to propose
replacing them with asterisk, and this particular feature issue has come
up more than once in our line of business.

Anyone have any ideas what kind of project this might be?

Damon



-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bob Amen
Sent: Thursday, June 01, 2006 5:10 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom-Asterisk hints/presence

Damon Estep wrote:
>
> My goal was to have someone's assistant see that the boss's line was 
> ringing and be able to pick it up. I assumed I would have to use the 
> callgroup/pickupgroup to do so, although was optimistic that that the 
> call pickup could be programmed into the line watching button during 
> the "ringing" state.
>

We do it a completely different way. Here's how...First I define a 
"dummy" extension, ie. one that is not part of our DID block and connect

this to the Polycom phone in the third position (Polycom 501 with three 
line buttons):

In sip.conf:

[8220]
type=friend
context=from-sip
host=dynamic
dtmfmode=rfc2833
callerid="Some Boss" <1112223333>
mailbox=3333 at default
nat=no
qualify=yes

Then in extensions.conf:

exten => 3333,1,macro(stdexten|${EXTEN}|sip/${EXTEN}&sip/8220)

And finally in the phone's config file (phonexxx.cfg):

<reg
reg.1.displayName="Some Assistant"
reg.1.address="3334" reg.1.label=""
reg.1.type="private"
reg.1.thirdPartyName=""
reg.1.auth.userId=""
reg.1.auth.password=""
reg.1.server.1.address=""
reg.1.server.1.port=""
reg.1.server.1.transport="DNSnaptr"
reg.1.server.2.transport="DNSnaptr"
reg.1.server.1.expires="" reg.1.server.1.register=""
reg.1.server.1.retryTimeOut=""
reg.1.server.1.retryMaxCount=""
reg.1.server.1.expires.lineSeize=""
reg.1.acd-login-logout="0"
reg.1.acd-agent-available="0"
reg.1.ringType="2"
reg.1.lineKeys=""
reg.1.callsPerLineKey=""
reg.2.displayName="Some Assistant"
reg.2.address="3334"
reg.2.label="3334"
reg.2.type="private"
reg.2.thirdPartyName=""
reg.2.auth.userId=""
reg.2.auth.password=""
reg.2.server.1.address=""
reg.2.server.1.port=""
reg.2.server.1.transport="DNSnaptr"
reg.2.server.2.transport="DNSnaptr"
reg.2.server.1.expires=""
reg.2.server.1.register=""
reg.2.server.1.retryTimeOut=""
reg.2.server.1.retryMaxCount=""
reg.2.server.1.expires.lineSeize=""
reg.2.acd-login-logout="0"
reg.2.acd-agent-available="0"
reg.2.ringType="2"
reg.2.lineKeys=""
reg.2.callsPerLineKey=""
reg.3.displayName="Some Boss"
reg.3.address="8220"
reg.3.label="3333"
reg.3.type="private"
...

	The third position looks like the boss's extension (3333) due to
the label but is really the dummy extension (8220). The first two
buttons are the assistant's extension (3334).

	We reserve a block of extensions in the dialplan for this sort
of trickery.

HTH,
Bob
-- 
				Bob Amen
			    O'Reilly Media, Inc.
			    http://www.ora.com/
			  http://www.oreilly.com/

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