[Asterisk-Users] Polycom-Asterisk hints/presence

[Bob Amen]

Damon Estep wrote:
>
> My goal was to have someone’s assistant see that the boss’s line was 
> ringing and be able to pick it up. I assumed I would have to use the 
> callgroup/pickupgroup to do so, although was optimistic that that the 
> call pickup could be programmed into the line watching button during 
> the “ringing” state.
>

We do it a completely different way. Here's how...First I define a 
"dummy" extension, ie. one that is not part of our DID block and connect 
this to the Polycom phone in the third position (Polycom 501 with three 
line buttons):

In sip.conf:

[8220]
type=friend
context=from-sip
host=dynamic
dtmfmode=rfc2833
callerid="Some Boss" <1112223333>
mailbox=3333 at default
nat=no
qualify=yes

Then in extensions.conf:

exten => 3333,1,macro(stdexten|${EXTEN}|sip/${EXTEN}&sip/8220)

And finally in the phone's config file (phonexxx.cfg):

<reg
reg.1.displayName="Some Assistant"
reg.1.address="3334" reg.1.label=""
reg.1.type="private"
reg.1.thirdPartyName=""
reg.1.auth.userId=""
reg.1.auth.password=""
reg.1.server.1.address=""
reg.1.server.1.port=""
reg.1.server.1.transport="DNSnaptr"
reg.1.server.2.transport="DNSnaptr"
reg.1.server.1.expires="" reg.1.server.1.register=""
reg.1.server.1.retryTimeOut=""
reg.1.server.1.retryMaxCount=""
reg.1.server.1.expires.lineSeize=""
reg.1.acd-login-logout="0"
reg.1.acd-agent-available="0"
reg.1.ringType="2"
reg.1.lineKeys=""
reg.1.callsPerLineKey=""
reg.2.displayName="Some Assistant"
reg.2.address="3334"
reg.2.label="3334"
reg.2.type="private"
reg.2.thirdPartyName=""
reg.2.auth.userId=""
reg.2.auth.password=""
reg.2.server.1.address=""
reg.2.server.1.port=""
reg.2.server.1.transport="DNSnaptr"
reg.2.server.2.transport="DNSnaptr"
reg.2.server.1.expires=""
reg.2.server.1.register=""
reg.2.server.1.retryTimeOut=""
reg.2.server.1.retryMaxCount=""
reg.2.server.1.expires.lineSeize=""
reg.2.acd-login-logout="0"
reg.2.acd-agent-available="0"
reg.2.ringType="2"
reg.2.lineKeys=""
reg.2.callsPerLineKey=""
reg.3.displayName="Some Boss"
reg.3.address="8220"
reg.3.label="3333"
reg.3.type="private"
...

	The third position looks like the boss's extension (3333) due to the label but is really the dummy extension (8220). The first two buttons are the assistant's extension (3334).

	We reserve a block of extensions in the dialplan for this sort of trickery.

HTH,
Bob
-- 
				Bob Amen
			    O'Reilly Media, Inc.
			    http://www.ora.com/
			  http://www.oreilly.com/