[Asterisk-Users] app_queue and Real roundrobin
Michael Konietzny
michael at konietzny.ws
Thu Jun 1 08:41:23 MST 2006
Hey guys,
i'm wondering if there is any good way to get app_queue working in real roundrobin strategy. The idea
is to specify a call list of, lets say, 3 agants. Those agents should always be called in the correct defined order.
So all calls have to get the following agent priority: 1st Agent -> 2nd Agent -> 3rd Agent
I've actually solved that by defining penelty for the accounts, but if the 1st Agent does not hear his/her phone and
did not logged off correctly, the 2nd or 3rd agent has no chance to get the incoming call on his/her phone.
It would be great if there is any solution - else it would be interesting how to send feature requests to asterisk-developers.
Greetings from germany,
Michael Konietzny
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