[asterisk-users] Call Disconnects

[J. Oquendo]

Greets all,

I have an issue with calls hanging up when someone is on hold or a line 
is ringing. Here is the scenario

1) Call comes in "Welcome to company foo.... Let me transfer you to Mr. X"
2) Receptionist places call on hold... Calls Mr X to see if he will take 
that call...

When the receptionist goes to either transfer that call, or replay Mr. X 
is unavailable, that call is lost.

I also am having an issue with 3 Way calling:

1) Call comes in "Welcome to company foo... Let me transfer you to Mr. X"
2) Receptionist makes a direct transfer... (SNOM 360's) presses transfer 
button with caller on the line...

As soon as the receptionist hits the X after she has made the transfer, 
Mr. X and caller are also disconnected.