[asterisk-users] Looking for carrier grade redundant solution

[Stephen Wingfield]

Chris,

Heartbeat failover will usually be your best mixed approach.

As always there is a cost benefit to be considered.
Where the call absolutely has to stay up then Fault-Tolerant software and hardware is the only option that works with Asterisk to date.

If however you wish to keep costs to a mimimum then possibly an onsite / hosted model where the back up is available remotely. This model depends on set up however.

In all cases I would suggest you take a peruse of PBXware : http://www.bicomsystems.com/products/online_demo/ which is our SMB Edition. We will next week launch our Call Center Edition that is packed with features and functions to assist the running of a dedicated to running a Call Center efficiently.

Feel free to contact me offline steve {at] bicomsystems {dot] com and can make more precise suggestions according to requirement.

Regards
Steve


  ----- Original Message ----- 
  From: Christopher Aloi 
  To: Asterisk Users Mailing List - Non-Commercial Discussion ; asterisk-biz at lists.digium.com 
  Sent: Friday, July 28, 2006 3:44 AM
  Subject: [asterisk-users] Looking for carrier grade redundant solution


  Hello List -

  We are looking add Asterisk to the core of our voice/data network.  Our first application will provide a hosted call center application for a number of tenants (customers) who will have between 5-20 agents (seats) answering ingress calls.  The calls will ingress and egress the Asterisk server SIP (all TDM is handled by Sonus switches). 

  My goal is to design a redundant solution using a multiple Asterisk servers with an NFS mounted filesystem.

  I've done some reading regarding Asterisk redundany, and so far it seems the best approach is running redundant hardware (power supplies etc), matching servers (with a heart beat ping between them) and a NFS filer for storage (hot swapable) connected to each box via gigE. 

  Am I on the right track?  Any other suggestions or resources I might have missed regarding developing a redundant solution?

  Thanks for your time,

  _Chris_



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