[asterisk-users] Caller ID on Transfers

[Douglas Garstang]

I don't understand how that's possible. When you press the 'transfer' button on the polycom, enter a number, and press send, the SIP messaging and setup at that point is exactly the same for both an attended and unattanded call. The Polycom doesn't give you the second transfer button, to release the call as unattended until AFTER the destination number has started to ring.
 
Doug.

-----Original Message-----
From: Watkins, Bradley [mailto:Bradley.Watkins at compuware.com]
Sent: Tuesday, July 25, 2006 4:15 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Caller ID on Transfers


I can say with absolute certainty that in our installations using the blind transfer of the Polycom (NOT the Asterisk transfers) will show the original caller ID and not the caller ID of the transferer.  Attended transfers, of course, show the transferer since that is a new call initially.
 
Regards,
- Brad

  _____  

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas Garstang
Sent: Tuesday, July 25, 2006 4:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Caller ID on Transfers


Bruce, I bet your doing Asterisk assisted transfers (blindxfer and atxfer in features.conf), and not using the 'transfer' soft or hard key on the Polycom phones...

-----Original Message-----
From: Bruce Reeves [mailto:asterisk at nortex-networks.com]
Sent: Tuesday, July 25, 2006 1:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Caller ID on Transfers


that's odd, our Polycom phones show the original caller id on blind transfers but the callerid of the person doing the attended transfer, in our case a receptionist. 


On 7/25/06, Doug Lytle < support at drdos.info> wrote: 

Douglas Garstang wrote:
>> talking to).  Blind transfers show the original caller.
>>
>
> Doesn't seem to be happening that way with Polycom phones and blind/attended transfers.
> Both are showing the original calling party caller id. 
> _______________________________________________
>

I can confirm this.

Both Attended and Blind transfers show the same Caller ID (That of the
person doing the transfer).

DOug

-- 

Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."


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-- 
Bruce
Nortex Networks 

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