[asterisk-users] Caller ID on Transfers
Watkins, Bradley
Bradley.Watkins at compuware.com
Tue Jul 25 15:14:41 MST 2006
I can say with absolute certainty that in our installations using the
blind transfer of the Polycom (NOT the Asterisk transfers) will show the
original caller ID and not the caller ID of the transferer. Attended
transfers, of course, show the transferer since that is a new call
initially.
Regards,
- Brad
________________________________
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas
Garstang
Sent: Tuesday, July 25, 2006 4:05 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Caller ID on Transfers
Bruce, I bet your doing Asterisk assisted transfers (blindxfer and
atxfer in features.conf), and not using the 'transfer' soft or hard key
on the Polycom phones...
-----Original Message-----
From: Bruce Reeves [mailto:asterisk at nortex-networks.com]
Sent: Tuesday, July 25, 2006 1:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Caller ID on Transfers
that's odd, our Polycom phones show the original caller id on
blind transfers but the callerid of the person doing the attended
transfer, in our case a receptionist.
On 7/25/06, Doug Lytle <support at drdos.info> wrote:
Douglas Garstang wrote:
>> talking to). Blind transfers show the original
caller.
>>
>
> Doesn't seem to be happening that way with Polycom
phones and blind/attended transfers.
> Both are showing the original calling party caller id.
> _______________________________________________
>
I can confirm this.
Both Attended and Blind transfers show the same Caller
ID (That of the
person doing the transfer).
DOug
--
Ben Franklin quote:
"Those who would give up Essential Liberty to purchase a
little Temporary Safety, deserve neither Liberty nor Safety."
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