[asterisk-users] Transfers - No ringback or moh

[Nathan Bowyer]

On 7/24/06, Douglas Garstang <dgarstang at oneeighty.com> wrote:
> >
> > Douglas Garstang wrote:
> > >> -----Original Message-----
> > >>
> > >
> > > When the extension on your desk is ringing, after you have
> > pressed transfer key a second time(soft or hard key), does
> > the original caller still hear music on hold, or ringback or nothing?
> > >
> > >
> >
> > Following your example, pressing transfer once, entering the
> > extension
> > (Caller C's) does not yield a second transfer option until C
> > answers.
> > Pressing the button anyway, does not get a response from the phone.
> >
> > When (B) selects the initial transfer, I have Cancel, Name, Blind.
> >
> > (A) hears hold music. During the transfer and Before (C) answers, the
> > phone options are Cancel, Split.
> >
> > Once C answers, I have, Hold, Cancel, Transfer, More
>
> We have SIP version 1.6.3. Polycom must have changed something...
>
> Doug.

Not exactly.  There's an option in the Polycom config to disallow
"unattended" attended transfers.  In other words, you do not have the
option to press "Transfer" while you are getting in a RINGING progress
state.  Sounds Like one of you has that option enabled, the other has
it disabled.  I don't know exactly what the option is, but I've seen
it before.

Nathan