[asterisk-users] Transfers - No ringback or moh

[Douglas Garstang]

> -----Original Message-----
> From: Doug Lytle [mailto:support at drdos.info]
> Sent: Monday, July 24, 2006 12:56 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Transfers - No ringback or moh
> 
> 
> Douglas Garstang wrote:
> >> -----Original Message-----
> >> From: Doug Lytle [mailto:support at drdos.info]
> >> Sent: Monday, July 24, 2006 12:14 PM
> >> To: Asterisk Users Mailing List - Non-Commercial Discussion
> >> Subject: Re: [asterisk-users] Transfers - No ringback or moh
> >>
> >>
> >>     
> > Doug,
> >
> > The transfer soft button can do both attended and non 
> attended transfers. If user B presses the transfer soft 
> button before user C picks up, it's an unattended transfer. 
> If user B presses the transfer soft button after user C has 
> answered, then it's an attended transfer.
> >
> >   
> I'm not able reproduct this.  If I don't select Blind before entering 
> the extension or number when transferring to user C, it only offers a 
> cancel or split.  Once user C answers, then I'm offered the Transfer 
> soft button.
> 
> > Don't see what the Polycom digit map has to do with it. 
> >   
> 
> Not wanting to press yet another button.
> 
> People (Users that is) seem to think, pressing less is better.

Doug, as it turns out, the transfer button on the polycom and the transfer soft button, both behave in exactly the same way. 

If user B wants to transfer user A to user C, ATTENDED, user B simply presses the transfer button and waits for user C to pick up before pressing the transfer button again. 

If user B wants to transfer user A to user C, UNATTENDED, user B simply presses the transfer button and presses it again before user C picks up.

In any case, when the phone of user C is ringing, user A does not hear a ring.

Doug.