[asterisk-users] Goldmine CRM softphone + asterisk

[Dan Elder]

Anyone gotten the Goldmine (6.7 in our install) softphone to work with
asterisk? I've been pulling my hair out trying to figure out what the
problem is, the phone doesn't seem to register if I have a password on the
account. If I remove the password, it logs in & can make calls..but with the
pw, it doesn't work at all.. Here's a sip debug of the attempted
registration:

<-- SIP read from 192.168.1.4:5060:
REGISTER sip:192.168.1.253 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.4:5060
To: <sip:3000 at 192.168.1.253>
From: <sip:3000 at 192.168.1.253>;tag=3b7780
CSeq: 1 REGISTER
Call-ID: 03897216x at 192.168.1.4
Contact: <sip:3000 at 192.168.1.4:5060;user=phone;transport=udp>
Max-Forwards: 70
User-Agent: Desktop Phone Object, ver. 3.7.0.64
Expires: 3600
Content-Length: 0


--- (11 headers 0 lines)---
Transmitting (no NAT) to 192.168.1.4:5060:
SIP/2.0 503 Server error
Via: SIP/2.0/UDP 192.168.1.4:5060;received=192.168.1.4
From: <sip:3000 at 192.168.1.253>;tag=3b7780
To: <sip:3000 at 192.168.1.253>;tag=as794c4d62
Call-ID: 03897216x at 192.168.1.4
CSeq: 1 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: <sip:3000 at 192.168.1.253>
Content-Length: 0



Where can I find more info on the 503 server error message? Not finding much
w/google... If I put in a bogus password, the error shows bad auth, so I'm
assuming that when I enter the right pass, it's being authenticated, but not
actually registering.

Thanks in adavance for any pointers, been trying to get help from Goldmine
directly, but they're pretty useless & have been trying to fix this for
months now.

Thanks again