[Asterisk-Users] attended transfer issue

[Tong]

Are you using a cisco 7960 with POS 8.2?

----- Original Message ----- 
From: "Mike Dawson" <mdawson at totton.ac.uk>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Wednesday, July 19, 2006 2:31 AM
Subject: Re: [Asterisk-Users] attended transfer issue


> Thomas Artner wrote:
>
>> A few months ago I needed some help for the following issue:
>>
>> .) a call comes in
>> .) Person A takes the call and does an attended transfer to Person B
>> .) Person A hangs up the phone without waiting for Person B taking the 
>> call
>> .) the caller get lost at this point !!
>
> I've just come across this issue too.  As the call gets hung up if the 
> transfer is attempted before answer I tried changing this:
>
> exten => _90ZXXXXXXXXX,1,Dial(zap/g1/${EXTEN},,TW)
>
> to this:
>
> exten => _90ZXXXXXXXXX,1,Answer
> exten => _90ZXXXXXXXXX,n,Dial(zap/g1/${EXTEN},,TW)
>
> So the call is 'answered' in one sense before it starts ringing.  I've 
> only tested it on a zap channel so far but it seems to fix it.  Unless 
> this is how Answer() is supposed to be used, I'm not sure then it's a bit 
> of a dirty hack and I don't know what else it might break.
>
> I'm not back in the office until next week so can't test my brainwave out 
> fully.
>
> Mike
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