[asterisk-users] Asterisk dead-air issues with Digium TE110P and IVR/meetme/internal directory-

[Rodrigo Mercado]

I need information about integration of Asterisk and Avaya 70XX, if you have
a configuration this sistems, please send me the informatión.

Sorry for my english, i speeck spanish!!!!.

Atte,
Rodrigo Mercado Sepúlveda.



On 7/20/06, Maxx Lobo <maxx at arraycomm.com> wrote:
>
> An update:
>
> I've found that I can leave the TE110P card in the server, unload the
> module and issue an 'amportal restart' - this brings the
> IVR/meetme/internal directory voice prompts all back again.
>
> So it looks like the issue is directly related to the TE110P module
> (wcte11xp) in kernel 2.6.9.34-0.2 with CentOS 4.3. Anyone else
> experience this issue or have any suggestions based on this new
> information?
>
> Thanks-
>
> --Maxx
>
> Maxx wrote:
> > I've developed an issue I was hoping someone on this list might be able
> > to shed some light on.
> >
> > I have two identical asterisk servers: CentOS 4.3, single TE110P card.
> > I've also got a SIP trunk configured with TelaSIP for in/out calling.
> > Both boxes have been running the same versions of Asterisk, Zaptel, etc.
> > In short, no difference between the two. One box is the primary system,
> > all of the SIP clients on the network associate to it. I'll call this
> > one PBX01. The other box, PBX02, is a test platform to install new
> > releases on, and to make sure everything works as before before any
> > upgrades take place (and new bugs get introduced ;-))
> >
> > The plan was to get the system up and running using a VoIP trunk, then
> > cut the T1 line over to the Digium TE110P card and keep the VoIP trunk
> > as a backup for emergencies.
> >
> > Originally both boxes were running A at H 2.7, and there were no issues. I
> > upgraded to A at H 2.8, and got hit by the spinlock.h kernel issue as a
> > result of a yum update. No big deal, ran the fixes, everything seemed to
> > work okay. VoIP trunk still in place. There were no errors with zaptel,
> > and the module for the TE110P was detected on boot. Absolutely no
> > asterisk errors either.
> >
> > Then I noticed that any voice menu-related items were broken - IVR menu
> > was broken when outside callers called the VoIP trunk number, Meetme
> > conferencing calls were also 'broken' in that there was nothing but
> > silence when I called a working conference number, and internal
> > directory calls to 7777 were also receiving dead air.
> >
> > I tried a number of things, none of which worked - so on a whim, I
> > removed the TE110P. Amazingly, everything worked fine when the box
> > restarted. Meetme conferencing, external calls, internal directory,
> > everything.
> >
> > Thinking that the card may have developed hardware issues, I tried the
> > TE110P from the standby server (PBX02). The same issues returned right
> > away.
> > So then I tried swapping servers, to make sure there weren't some
> > hardware issues cropping up. Same result again - worked fine without the
> > TE110P, did not work with it.
> > Now I tried upgrading the test box to Trixbox 1.1, and upgrading the
> > zaptel to 1.2.7 from source. Same issues all over again.
> >
> > I've seen the suggestions on Kennonsoft
> > <http://www.kennonsoft.org/2006/07/trixbox-v10-quickie-how-to.htm> about
> > the meetme conferencing directory permissions, and I've made all of
> > those changes. It didn't work before the changes or after - same problem
> > all along.
> >
> > The modules are getting loaded fine as evidenced by lsmod:
> > --------
> > [root at pbx01 asterisk]# lsmod
> > Module                  Size  Used by
> > wcte11xp               30496  0
> > zaptel                196740  3 wcte11xp
> > crc_ccitt               6081  1 zaptel
> > --------
> > No asterisk errors in the logs, either. No build errors when rebuilding
> > zaptel-1.2.7. I've tried both kernel 2.6.9.34-0.1 and 2.6.9.34-0.2
> > (currently running the latter on both servers). I can post the full logs
> > if necessary.
> >
> > The servers had sound cards in them, I removed these and made sure they
> > were removed from both modprobe.conf and by kudzu. I didn't think this
> > was the issue, but it was sound related and I am grasping at straws.
> >
> > Please tell me I'm missing something basic and what I can do to fix it.
> > Without the TE110P cards I can't cut things over as I intended to, and
> > I'm all out of ideas on this.
> >
> > Thanks-
> >
> > --Maxx
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