[asterisk-users] QueueMetrics 1.2.1 released today

Steven Totaro stotaro at bluehippo.com
Thu Jul 20 07:56:06 MST 2006


I did a yum update queuemetrics and am now locked out of my box and my
unlimited license now shows as "trial". 
 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Lenz
> Sent: Wednesday, July 19, 2006 10:39 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] QueueMetrics 1.2.1 released today
> 
> 
> There is an updating.txt file in the web app under WEB-INF/README
> In practice, updating from 1.2.0 means changing the webapp and keeping
the
> same database. It's really a 5 minutes operation.
> 
> If you istead used yum to install, just type
> yum update queuemetrics
> and you should have it updated in minutes (see the FAQ page at
> http://queuemetrics.loway.it/faq.jsp for other information on how to
> install using yum).
> 
> Hope this helps
> l.
> 
> 
> 
> 
> On Wed, 19 Jul 2006 15:46:23 +0200, Steven Totaro
<stotaro at bluehippo.com>
> wrote:
> 
> > How to upgrade?  Sounds like some great new features and I am just
now
> > getting ours fully setup.
> >
> > Thanks,
> > Steve
> >
> >
> >> -----Original Message-----
> >> From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-
> >> bounces at lists.digium.com] On Behalf Of Lenz
> >> Sent: Wednesday, July 19, 2006 7:59 AM
> >> To: Asterisk Users Mailing List - Non-Commercial Discussion
> >> Subject: [asterisk-users] QueueMetrics 1.2.1 released today
> >>
> >> Hello list,
> >>
> >> I am pleased to tell you that we have released a new version of
> >> QueueMetrics. The main areas of improvement were the following
ones:
> >>
> >> - Bug fix: the "Show members only" button was not working in 1.2.0
> >> - Improved graphical layout, gadget sizes and rendering in
IE/Firefox
> >> - Time zone offsets are now full -24/+24 hours and can be set to a
> > default
> >> - It is now possible to reject anomalous calls, i.e. calls where
the
> >> Asterisk logging went wrong for some reason and are left dangling,
> > forever
> >> open. A couple of new properties control the maximum allowed wait
and
> > talk
> >> time for calls to be considered open. Note: this does not affect
calls
> >> that are logged correctly, no matter what their length may be.
> >> - It is now possible to ignore QUEUESTART events altogether via a
> >> configuration option.
> >> - New feature: auto-scrolling real-time wallboard.
> >>
> >> A full list of improvements over version 1.2.0 can be found at
> >> http://queuemetrics.loway.it/news.jsp
> >>
> >> QueueMetrics 1.2.1 allows data storage on both flat files and MySQL
> >> databases for bigger call centers. And of course comes with a
90-page
> >> user  manual that covers all aspects of it.
> >>
> >> QueueMetrics is a commercial call center monitoring package, but is
> >> availabe free of charge for individuals, Asterisk hackers and small
> >> SOHOs.  You can request a trial key if you run a larger
installation
> > and
> >> would   like to test it in your own environment.
> >>
> >> The latest version of QueueMetrics can be downloaded from
> >> http://queuemetrics.loway.it/download.jsp
> >>
> >> Hope you like it,
> >> l.
> >>
> >>
> >> --
> >> Loway Research - Home of QueueMetrics
> >> http://queuemetrics.loway.it
> >>
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> >
> >
> 
> 
> 
> --
> Loway Research - Home of QueueMetrics
> http://queuemetrics.loway.it
> 
> _______________________________________________
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> 
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