[asterisk-users] Hitting # to Transfer out of a Queue

[Douglas Garstang]

> -----Original Message-----
> From: Doug Lytle [mailto:support at drdos.info]
> Sent: Tuesday, July 18, 2006 8:43 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Hitting # to Transfer out of a Queue
> 
> 
> Douglas Garstang wrote:
> > Jul 18 08:27:37 VERBOSE[26274] logger.c:     -- Unable to 
> find extension '4' in context ''
> >
> > Don't know why the context is '', null.
> >   
> 
> Silly question,
> 
> Has a context been defined in the queues.conf?
> 
> ; A context may be specified, in which if the user types a SINGLE
> ; digit extension while they are in the queue, they will be taken out
> ; of the queue and sent to that extension in this context.
> ;
> ;context = qoutcon
> 

Doug,

This is not the same thing. The 'context' parameter in queues.conf is used to allow a caller, while waiting in a queue, to dial an extension and be taken somewhere else. That's not what I am trying to do. I am trying to get Asterisk assisted transfers to work with Queues. That is, someone dials into a queue, the AgentCallBackLogin() function calls the agent, and the agent wants to transfer the caller somewhere else. Quite different. :)

We'd use SIP transfers initiated from the phones, but this seems to cause Asterisk to completely lock up. See these bugs:
http://bugs.digium.com/view.php?id=7458 
http://bugs.digium.com/view.php?id=6626