[asterisk-users] Hitting # to Transfer out of a Queue

Massimo Nuvoli massimo at archivio.it
Mon Jul 17 07:29:42 MST 2006


Douglas Garstang ha scritto:
> I have dialled into a Queue, and an agent has answered the call with AgentcallbackLogin().
> The agent hits #1, to transfer the call. Asterisk responds with 'Transfer', followed by dial tone.
> As soon as I enter a digit, Asterisk responds with 'I am sorry. That is not a valid extension'
> 
> This is working for regular user-user dialling, not going through Queues. The queue app has Tt passed to it.
> 
> Anyone got any ideas?

In the queue configuration there is a "context" used when dialing
(also in this case).

Also, check the console, something like "unable to find XY extension
in KZ context" must come out with the error.

Byez.

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