[asterisk-users] Injecting prerecorded audio into active call
John covici
covici at ccs.covici.com
Sun Jul 16 11:37:50 MST 2006
Well, if the web interface copied the call to a standard name and you
had an extension using Playback or ControlPlayback to play that file
and then bridged the call -- maybe that wold work -- much of a kludge
though.
on Sunday 07/16/2006 mike(mike at thundersystems.it) wrote
> in my knowledge the only interaction with asterisk audio channels is
> through eagi (refer to http://www.voip-info.org/wiki-Asterisk+AGI )
> but as you can see there is no way to inject/add/mix audio
> please tell me i'm wrong
>
>
>
>
> On Mon, 2006-07-17 at 00:54 +0800, asterisk at nvworld.net wrote:
> > Wondering if someone else has ever done anything like this, or has any ideas if it is in fact possible.
> >
> > We currently record all our calls which are stored in gsm format. They are not recorded by asterisk, rather a 3rd party system, but we would be looking at using asterisk to implement this idea.
> >
> > We would like to train staff in remote offices over the phone. And at times we would like to play back a recorded call to the remote staff member during the call. We would look to do this via a web interface. So while the call is active, the trainer could login to the webinterface, somehow select the active call to use, then pick a call from a list and play it on the active call.
> >
> > Now I'm sure this is possible, but the question is how hard...
> >
> > If anyone has any ideas on this I would greatly appreciate it.
> >
> > Nick
> >
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John Covici
covici at ccs.covici.com
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