[asterisk-users] ACD rejected calls with out going to Voicemail

Dean at INKnBITs dean.bath at inknbits.co.uk
Fri Jul 14 02:15:58 MST 2006


I have an ACD asterisk system running, and if a call gets put through to an
agent and they hit the reject key (if they are busy), it puts the call to
their voicemail. I would like the call to stay in the queue and try another
agent. Is this possible?

Thanks for your help.
Dean.




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