[asterisk-users] DTMF detection and Sangoma cards

[Christopher Snell]

On 7/12/06, El Flynn <el_flynn at lanvik-icu.com> wrote:

> Are you only having this problem for call parking? Any issues when the caller is
> navigating an IVR?

We're not running an IVR on this particular system.  Here's the
strange thing: the DTMF is not coming from the inbound caller but
rather, the agents who are using Polycom SIP phones and trying to park
the calls.  I'm not sure how Asterisk's DTMF detection works but in
this instance, despite what I said earlier, I'm starting to think that
the Sangoma card is not involved.

It gets even stranger: when I call into the system using a Polycom
phone (over POTS, on a different PBX in a different state), the agent
can park my call.   When I call in with my cell phone, the agent
cannot park the call.

Strange!  Any ideas?