[asterisk-users] Caller Prompts in a Queue??

[Aaron Paxson]

DOH!!  I didn't see the context option, or how to use it.  Thanks Matt!!

~~Aaron

----- Original Message ----- 
From: "Matt" <mhoppes at gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Wednesday, July 05, 2006 3:41 PM
Subject: Re: [asterisk-users] Caller Prompts in a Queue??


> Yes, it is available out of the box.  Have a look at the wiki and queues.
> Something like this should do the trick:
>
> [201]
> wrapuptime=30
> timeout=30
> strategy=rrmemory
> retry=15
> queue-youarenext=queue-youarenext
> queue-thereare=queue-thereare
> queue-thankyou=custom/YOUR-MENU-FOR-CUSTOMER-HERE
> queue-callswaiting=queue-callswaiting
> music=default
> monitor-join=yes
> monitor-format=wav
> member=Agent/1231
> member=Agent/1016
> member=Agent/1001
> member=Agent/1006
> member=Agent/1000
> member=Agent/1063
> member=Agent/1045
> member=Agent/1036
> member=Agent/1022
> member=Agent/1011
> member=Agent/1012
> member=Agent/1014
> maxlen=0
> leavewhenempty=no
> joinempty=Yes
> context=YOUR-CONTEXT-FOR-MENU-HERE
> announce-holdtime=yes
> announce-frequency=60
>
> Just record the prompt.. it will be played once every X minutes.
> And, at any time while on hold, if the customer presses a button in
> your menu options it will 'go' since they are holding in that context.
>
>
> On 7/5/06, Aaron Paxson <aj at thepaxson5.org> wrote:
>>
>>
>> Can I have caller prompts in a queue?  If so, anyone know of an example 
>> or
>> documentation?
>>
>> Inside my queue, I want to give the callers a choice to leave a 
>> voicemail,
>> rather than waiting.
>>
>> Is this available out-of-the-box, without writing an AGI?
>>
>> Thanks!!
>>
>> ~~Aaron
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