[Asterisk-Users] callwaiting in queues

[whois wes]

See bug 6315:

http://bugs.digium.com/view.php?id=6315

I think that this was MEANT for inclusion into the source but never
quite made it, except in the documentation.  I have been meaning to
request that the bug be reopened, because we rely heavily on inbound
call queues and need that functionality desperately to be included by
default and tested thoroughly.

wes

On 7/1/06, Urban <mailing.lists at ecr-consulting.se> wrote:
> Hi,
>
> there is a config parameter "ringinuse" according to the queue.conf
> documentation. It seems that this has no effect even for SIP and I
> looked in the source code and I can't see that this parameter is used
> anywhere in the source code. Is this parameter supposed to work?
>
> The problem is that if there are only one agent servicing a queue it
> would be nice if that agent could see that there is another call in the
> queue and pickup that call. Is there any other way to do this?
>
> thanks
> urban
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