[Asterisk-Users] Polycom IP501 Endless Loop

[Jerry Jones]

Also works fine for me, even with the default user/pw combo

On Jan 31, 2006, at 12:25 PM, Mojo with Horan & Company, LLC wrote:

> vsftpd has always worked fine for me, but I did change the password  
> the polycom was expecting to send from the default one with capital  
> letters.
>
> Moj
>
>
> Ken D'Ambrosio wrote:
>> I had the /exact/ same problem. Turns out it's the FTP server; in the
>> docs, there are several FTP servers specified as being compatible;
>> proftp is the one I went with, and it fixed it right up. (Note that I
>> was using the default Debian FTP server when it was rebooting, so  
>> it's
>> not just a 'doze issue.)
>> -Ken
>> Walt Reed wrote:
>>> On Tue, Jan 31, 2006 at 08:18:34AM -0700, casasterisk at valnet.com  
>>> said:
>>>
>>>
>>>> I have a Polycom IP501 phone and have set it up to download the  
>>>> config from an FTP server, it did this once and now is in an  
>>>> endless loop of trying to contact the FTP server, failing, then  
>>>> rebooting.
>>>>
>>>> When I watch the FTP server logs it looks like the phone starts  
>>>> a session, ends it, starts it, ends it until the phone reboots.   
>>>> It is annoying like nothing I can describe!
>>>>
>>>> I have tried Windows 2003 FTP service, WSFTP server and a few  
>>>> other Windows based FTP servers.  Anybody have an idea as to how  
>>>> to get around this?  I cannot get support on this phone (Polycom  
>>>> tells me to call the reseller and the reseller won't touch it  
>>>> for less than $95/hour).
>>>>
>>>
>>> Since you are running Asterisk, it would make sense to use a  
>>> Linux based
>>> FTP server. At least then you would have decent logging (turn on  
>>> verbose
>>> logging) which you can post the output of. I would also suggest  
>>> sniffing
>>> the FTP attempt with ethereal or tcpdump to get more info on it.
>>>
>>> In any case, you are going to have to get more details:
>>> When  you say "session", is it actually logging in correctly?  
>>> Finding
>>> the files it is looking for? Or is it just a connection attempt?
>>>
>>> My guess is that it either is not logging in correctly or is not  
>>> finding
>>> the files it wants, or it IS finding a file but doesn't like it.
>>> Possibly one or more of the files is corrupt.
>>>
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>
> -- 
> Mojo <mojo at horanappraisals.com>
> Office Manger, Horan & Company, LLC
> (907) 747-6666 x112
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