[Asterisk-Users] Hardware recommendations
Dane Reugger
dane at downtownpc.com
Tue Jan 24 12:05:56 MST 2006
Gary Richardson wrote:
> >From my understanding this is more like a 'Key' system than a 'PBX'.
>
> You can make all you phones ring when a certain number is dialed. The
> first one to pick up gets the call. I can't think of exactly what this
> functionality is called, but I believe there are menus for it in
> Asterisk at Home. Perhaps it's call groups?
>
Makes sense - then I guess you transfer it to the actual recipient if
needed. Maybe we need to rethink phone requirements. Right now we just
put a phone on hold and yell "Fred Line 4 is for you" - I guess
transferring would be too much for us.
> You need to think of asterisk as a multiplexor -- you have x number of
> lines coming in from the PSTN and y number of phones. Not all phones
> are active at one time and it is completely indescriminate when it
> comes to the next available line. It doesn't matter which line gets
> picked up when you dial 9, just that you get an outside line.
>
This I do understand - not 1 line per phone line
> You should be able to get your telco to assign the same phone number
> on mutliple lines and it will ring through to the next available line
> (similar to how a T1 works).
>
we have them in a hunt group - if first number is busy - it rings the
2nd number, etc.
Until we trust, understand, and experience VoIP - we will be using
current lines w/ FXO for incoming and Teliax for outgoing. eventually we
may port our number to VoIP but not for a while and we will keep a POTS
line for 911, Fax, etc..
Thanks again,
Dane
> On 1/24/06, Dane Reugger <dane at downtownpc.com> wrote:
>
>> Maybe I am getting this wrong - every phone I look at says it handles a
>> given number of lines.
>>
>> I don't want to spend the extra for 4 appearances when all I need is 2.
>> Where I must be missing something is:
>>
>> Imagine w/ have 2 appearances phones - no operator - the phones just ring.
>>
>> Lets say a call comes in and its for Joe, Joe picks up
>> another call comes in, this time for Fred - he picks up
>> now a call comes for me - wouldn't their above calls occupy all of our
>> appearances?
>>
>> If not I would think we would need some type of operator forwarding the
>> call to the phones instead of just having them ring.
>>
>> Sorry, I'm not getting it - maybe I'm just too old fashioned. I'm trying
>> to do this as simply and economically as possibly w/o sacrificing quality.
>>
>> Your help is GREATLY appreciated.
>>
>> -Dane
>>
>>
>>
>>
>> Kerry Garrison wrote:
>>
>>> You need to separate lines from call appearances. Asterisk has lines (actual
>>> phone lines) and phones have call appearances (number of simultaneous calls
>>> the phone can handle). You could have 1000 lines going into your Asterisk
>>> box but the typical user doesn't need more than 2 - 4 simultaneous calls.
>>> On the flip side, you could have 4 "lines" coming into your asterisk server
>>> and have 100 phones with 4 call appearances each. By using Asterisk to
>>> manage the lines, you don't need 400 phone lines to support 100 phones w/4
>>> call appearances each.
>>>
>>> Kerry Garrison
>>> Publisher - http://GeekGazette.com - http://VOIPSpeak.net
>>> (949) 502-7819 x200 - kerryg at techdatapros.com
>>> http://www.techdatapros.com
>>>
>>>
>>>
>>>
>>>> -----Original Message-----
>>>> From: asterisk-users-bounces at lists.digium.com
>>>> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
>>>> Dane Reugger
>>>> Sent: Tuesday, January 24, 2006 9:09 AM
>>>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>> Subject: Re: [Asterisk-Users] Hardware recommendations
>>>>
>>>> If you have 16 call appearances or lines - how do you get to
>>>> line 16 - type in some code?
>>>>
>>>>
>>>> Adam Goryachev wrote:
>>>>
>>>>
>>>>> On Mon, 2006-01-23 at 23:00 -0700, Douglas Garstang wrote:
>>>>>
>>>>>
>>>>>
>>>>>> Polycom SoundPoint 601 has 4 'lines'. :)
>>>>>>
>>>>>>
>>>>>>
>>>>> Actually, it has 6 'lines' :)
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> Needing a 4 line phone is going to decrease your
>>>>>>
>>>>>>
>>>> choices of phones.
>>>>
>>>>
>>>>>> Why do you need 4 lines?
>>>>>>
>>>>>>
>>>>>>
>>>>> He probably hasn't worked out the difference between 'call
>>>>>
>>>>>
>>>> appearances'
>>>>
>>>>
>>>>> and lines yet.... Even a polycom 301 (with 2 'lines' can
>>>>>
>>>>>
>>>> handle loads
>>>>
>>>>
>>>>> of calls, I think the limit is something like 16 per line,
>>>>> configurable in the xml file).
>>>>>
>>>>> Regards,
>>>>> Adam
>>>>>
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