[Asterisk-Users] Company directory not finding names... sometimes.

[David C. Nicosia]

I am using Asterisk 1.2 and have had several complaints of people
calling in and using the company directory to find an extension by first
name and being told that no entry is found for the name dialed (they are
definitely dialing the proper name). However I try it and others have
tried it and it works fine.

 

Has anyone else experienced this? Any suggestions on how I can
diagnose/fix this? Thanks!

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