[Asterisk-Users] SIP/IAX softphones for use in call centre environments

[Zoa]

Have a look at our idefisk softphone. (available for windows, mac and 
linux).

freely downloadable from http://www.asteriskguru.com/tools/

We also have a callcenter version, contact me offlist if you want more info.

Greetings

Zoa

Andrey Loginov wrote:

>Chris Bagnall wrote:
>  
>
>>I've been working my way through the softphones listed on voip-info over the
>>last few weeks and I've not really found anything to fit the bill. Has
>>anyone had more luck?
>>
>>The environment is a small call centre of 5 users. Operators often need to
>>be able to transfer calls to other operators with different specialties, so
>>the softphone needs to be easy to use and quick to transfer calls. Operators
>>also have a full-screen web application open most of the time to assist them
>>with callers, so if possible, the softphone needs to either run always on
>>top, or (possibly) have keyboard hotkeys for common functions.
>>
>>Most importantly it needs to work with 96dpi fonts (rather than Windows'
>>default of 72dpi). The TFTs they have are 1280x1024 and operators prefer the
>>larger font size. Many of the softphones I've tried end up with data
>>elements appearing in weird places (or not visibile at all) with the larger
>>font size.
>>
>>    
>>
>Try to use SJphone. It's free and easy to use.
>http://sjlabs.com
>
>  
>