[Asterisk-Users] Question on SPA-2002

[Damon Estep]

If the ata is sending "busy here" sip response back to asterisk it IS
most likely a DND or other call redirect setting that was user
programmed at the ATA.

I have seen the Linksys/sipura ATA retain USER settings when ADMIN
settings are reset to default with certain firmware versions.

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Matt
> Sent: Tuesday, January 03, 2006 8:58 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Question on SPA-2002
> 
> That's possible, and I didn't think about that.(I wil check). however
> I did totally wipe the configuration on the device *** RESET and then
> reprogrammed it and the same problem happened, so I kind of doubt that
> was the issue.
> 
> On 1/3/06, C F <shmaltz at gmail.com> wrote:
> > Could be they pressed the DND code for the SPA (don't remember by
> > heart what it is, something like *xx). The easiest way to check is
to
> > log into the http server of the SPA and check the status on the
first
> > page.
> >
> > On 1/3/06, Matt <mhoppes at gmail.com> wrote:
> > > Hi,
> > > I have about 53 SPA-2002 units out in the field.   I've seen two
or
> > > three of them, now, exhibit an odd happening.
> > >
> > > Users plug their phones into LINE1 (unless they have two lines).
The
> > > two users I've had issues with are both employees here who are
fairly
> > > knowledgeable in computers.  They both were using portable phones
and
> > > that was the only phone they used (so no trying to back feed the
house
> > > or anything).
> > >
> > > Both of them started using the service with the device around
October
> > > of this past year (2005).
> > >
> > > Just recently both of them have come to me and said they could
place
> > > outbound calls just fine, however inbound calls go to voicemail.
I
> > > did some looking and the ATA is sending a "Busy" message back to
> > > asterisk. (Even when the phone is on hook).. (Even when the phone
is
> > > unplugged!!).
> > >
> > > I moved the config and the phone to LINE_2 and all is well.   Any
> > > thoughts on this?
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