[Asterisk-Users] ACD with polycom ip phones

[BJ Weschke]

On 12/19/05, Kevin P. Fleming <kpfleming at digium.com> wrote:
> Matthew wrote:
>
> > For the uninitiated among us (myself included) what is ACD login/logout
> > support?
>
> The Polycom phones can send XML NOTIFY messages to signal to the server
> the agent is logged in/out/paused. I know of no documentation on the
> messages (although they don't look that hard to parse), but nobody has
> come up with any sort of architecture that would allow chan_sip to do
> something useful with the messages.


 For all those interested, there's now a working implementation of
Polycom Agent login/logout integration with the Asterisk agent
infrastructure on mantis. We'll be adding avail/unavail in the next
few days.

 Testing assistance is greatly appreciated!

 http://bugs.digium.com/view.php?id=6119

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