[Asterisk-Users] Having major issues with TDM2400

[Kerry Garrison]

I did not say I had a problem with support. The problem was the tech ran out
of time on Friday and there was nobody to escalate the problem to. So
instead of waiting until tomorrow for teir 2 support, I looked to the people
on the list to see if I could find an answer before then. It seems as though
I have got an answer and I will verify with them tomorrow. Unfortunatly it
is bad news for the client.
-Kerry
 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> BJ Weschke
> Sent: Sunday, January 01, 2006 6:00 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Having major issues with TDM2400
> 
> On 1/1/06, Kerry Garrison <support at techdatapros.com> wrote:
> > Thanks everyone, the reason I posted here was because a 
> Digium support 
> > tech said "it should work" and he couldn't figure it out. 
> So while I 
> > appreciate everyone's comments that it "wont work", a 
> technician from 
> > Digium said it should, hence I turned to the list for 
> clarification. 
> > This is not really a good answer for me to go back to my 
> client with 
> > as this is one primary feature he liked which pushed him into an 
> > Asterisk solution. For right now, their bandwidth is 
> insuffecient for 
> > using a SIP provider, although a T1 line is on order.
> >
> 
>  The syntax does work when that Zap channel is part of a PRI 
> span, it just will not work with FXO. If you have an issue 
> with the support provided by Digium staff, I strongly 
> recommend you take that up with them directly. I've always 
> found them to be very receptive to making sure the right 
> information gets out if there was a mistake made on their part.
> 
> --
> Bird's The Word Technologies, Inc.
> http://www.btwtech.com/
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