[Asterisk-Users] Recommendations on web interface for IT staff

[Senad Jordanovic]

asterisk-users-bounces at lists.digium.com wrote:
> I am proposing an Asterisk system of many servers to service multiple
> departments in a number of locatations to a large client. They have an
> IT department but their Linux skills are weak and they are likely to
> face a high churn rate in staff so it would not be wise to expect a
> high level of Linux expertise to be maintained. I am thinking it
> would be best to do the nitty gritty glue work at the config file
> level myself but have a web based interface to common tasks such as
> managing extensions, adding trucks, voicemail etc. They are anxious
> for obvious reasons that they are able to manage the system without
> having to call me every time they need changes.
> As it will be a multi-server system there will be some fairly detailed
> configs to put together, so I would think a Asterisk at home installation
> would not be suitable, but I haven't tested that theory so I am not
> against trying it. What recommendations for web management can you
> make from experience of larger systems? It doesn't have to be limited
> to free systems.
> I am also interested in opinions on whether you would implement one
> monster server to do everything and have parts to maintain it, or
> would your preference be to have one server per department and
> interlink them, keeping the hardware the same and having a standby
> system ready to fill in for failed systems. On one hand there is only
> one server to monitor, on the other there is redundancy but also
> complexity. I can see advantages in both approaches.


Chris,

PBXware comes as standard with the features your client requires:

http://www.bicomsystems.com/popup/319/C/features/P_2571/#a1597



If you need more info please contact me!

Senad