[Asterisk-Users] Voicemail 0 for operator call routing

Bruce asterisk at smarterthings.com
Fri Feb 24 10:10:06 MST 2006


Paul Tinsley wrote:
> Does anyone know of a way to specify what extension is dialed when 0 
> is pressed in the voicemail system.  I have a situation where there is 
> more than one secretary and they want the 0 to redirect to the 
> appropriate secretary for the two groups of people.
> So an example would be:
> 555-1234 -> voicemail -> Secretary 1
> 555-1235 -> voicemail -> Secretary 2
>
> Any help would be greatly appreciated.
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You can set up a db value for each extension as to what secretary group 
they belong to. When someone 0's out, have the secretary key looked up 
and then dialed, if no value is found have it dial a default secretary.

Bruce




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