[Asterisk-Users] Voicemail 0 for operator call routing

[Paul Tinsley]

Thats what I was afraid of ;)  I was hoping someone would have some 
magical solution that was easier like an undocumented feature of 
voicemail that would let me set the operator extension...  Never hurts 
to ask.


Don Pobanz wrote:

> Paul Tinsley wrote:
>
>> Does anyone know of a way to specify what extension is dialed when 0 
>> is pressed in the voicemail system.  I have a situation where there 
>> is more than one secretary and they want the 0 to redirect to the 
>> appropriate secretary for the two groups of people.
>> So an example would be:
>> 555-1234 -> voicemail -> Secretary 1
>> 555-1235 -> voicemail -> Secretary 2
>>
>
> You will need to set up two contexts for your phones. If someone dials 
> someone who should reach secretary 1 when they 0 out of voicemail, 
> then send them to context1. For secretary 2, send them to context2.
>
>
> [desks]
>   exten => 5551234,1,GoTo(context1,5551234,1)
>   exten => 5551235,1,GoTo(context2,5551235,1)
>
> [context1]
>   exten => 5551234,3,Dial(Zap/10,18,t)
>   exten => 5551234,4,Voicemail,us5551234
>   exten => 5551234,104,Voicemail,b5551234
>
>   exten => o,1,dial(secretary1)
>
> [context2]
>   exten => 5551235,3,Dial(Zap/11,18,t)
>   exten => 5551235,4,Voicemail,us5551235
>   exten => 5551235,104,Voicemail,b5551235
>
>   exten => o,1,dial(secretary2)
>
> Don Pobanz
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users