[Asterisk-Users] attended call transfer

[JCC]

Huh? I don't understand.. If the operator can't pick up the call you need
more operators to compensate.


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ira
Sent: Sunday, February 12, 2006 3:00 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] attended call transfer

At 12:57 AM 02/12/2006, you wrote:
>Why don't you think it is correct behaviour? The purpose of attended 
>transfer is that you consult with the party before transferring with 
>hooking, otherwise it would be a blind transfer for which there is a 
>blind transfer option.

So let's consider an operator, takes a call and decides to attended 
transfer it to Bob because it's slow and she want's to ask something, 
but the instant she picks that option another call comes in. If 
hanging up converted it to blind transfer she could get on with her 
work and answer the next call, as it is she needs to wait till 
something happens and possibly lose the next call.  OK, it's a 
stretch but it does seem like hanging up the call is just wrong!

Ira 


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