[Asterisk-Users] change languages from an IVR

[Marcel Eric Loiselle]

Hi Colin,

We don't read the same law books :-)
Federal goverment mandates governement office, public service, court to be
billingual.

Thats Quebec provincial governement that force cie to use French or
billinguism in some area:
-Language use in working place (must be French)
-Internal used sofware and documentation (must in French if a French version
exist)
-School insription (If you parent are French you must study in French)
-Price and sign information (billinguism allowed under condition)
-...
Someting it sucks.

But I never saw anything forcing you to translate you phone system (except
screaming French customer).

My 2 cents

On 2/7/06, Colin Anderson <ColinA at landmarkmasterbuilder.com> wrote:
>
> unfortunately the federal government in Canada mandates this and in Quebec
> if you don't do it, you can be charged with a criminal offense.
>
> French Canada farts in your general direction.
>
> -----Original Message-----
> From: Mark Phillips [mailto:g7ltt at g7ltt.com]
> Sent: Tuesday, February 07, 2006 1:11 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] change languages from an IVR
>
>
> I've come across this in my dealings with my customers in Toronto. As an
> Englishman I find it most infuriating. French is after all, the most
> hated language in the world from an Englishmans perspective ;-}
>
>
> Mark, G7LTT/KC2ENI
> Randolph, NJ
> http://www.g7ltt.com
>
>
> Derek Whitten wrote:
> > Colin Anderson wrote:
> >
> >>>But, AFAIK, when they get to voicemail, the greeting is not based on
> >>>the language setting, so you have to record it in those 3 languages,
> >>>which makes a pretty long greeting
> >>
> >>
> >>This is common in Canada which has 2 official languages. The convention
> here
> >>is to intersperse the secondary language with the primary language so a
> non
> >>native English speaker can follow what is going on:
> >>
> >>"Hi, no one can take your call right now / Bonjour, personne ne peuvent
> >>prendre votre appel en ce moment / Please leave a message and I will
> return
> >>your call as soon as possible / Veuillez laisser un message et je
> renverrai
> >>votre appel aussitôt que possible"
> >>
> >>3 might be a stretch though.
> >>
> >>
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> >
> >
> > maybe break the languages into smaller pieces?
> >
> > for french, press 1... for english, press 2...
> >
> >
> >
> >
> >
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--
Marcel Eric
mailto: marceleric at gmail.com
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