[Asterisk-Users] change languages from an IVR
Mark Phillips
g7ltt at g7ltt.com
Tue Feb 7 13:11:19 MST 2006
Aha!! why didn't I think of that.
Mark, G7LTT/KC2ENI
Randolph, NJ
http://www.g7ltt.com
Gonzalo Servat wrote:
> On 2/6/06, Mark Phillips <g7ltt at g7ltt.com> wrote:
>
>>A customer of mine wants an IVR where the first 3 choices are
>>
>>1 English
>>2 Spanish
>>3 French
>>
>>I can build the IVR but how do I get the system prompts to then speak
>>the selected langauge. For example, a caller has selected Spanish and so
>>is routed to the Spanish part of the IVR. At some point he breaks out of
>>the IVR to leave a VM. How does the system know to continue offering him
>>Spanish?
>
>
> Maybe once they've selected the language, set their default language? ie:
>
> exten => 1,1,Set(LANGUAGE()=en)
> exten => 1,2,...
>
> exten => 2,1,Set(LANGUAGE()=es)
> exten => 2,2,...
>
> exten => 3,1,Set(LANGUAGE()=fr)
> exten => 3,2,...
>
> Hope this helps.
>
> Cheers,
> Gonzalo
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