[asterisk-users] Presence issues with "Got SUBSCRIBE for extensions without hint. Please add hint to s"

Fri Dec 29 15:13:33 MST 2006

Yes, it appears that the Polycom is trying to subscribe to "s" - why?  I've
triple checked the directory xml file and it is only bw'ing
110,111,112,113,114 no other extensions.  See the sip log below:

<-- SIP read from 192.168.1.134:5060:
SUBSCRIBE sip:192.168.1.65:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.134;branch=z9hG4bKba9b690c844C2BE1

From: "113" <sip:113 at 192.168.1.65>;tag=DAC0ED6D-27373C0E

To: <sip:192.168.1.65>

CSeq: 1 SUBSCRIBE

Call-ID: 2eb10f2-845860f-d279c2c8 at 192.168.1.134

Contact: <sip:113 at 192.168.1.134>

Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY,
PRACK, UPDATE, REFER

Event: presence

User-Agent: PolycomSoundPointIP-SPIP_430-UA/1.6.7.0094

Max-Forwards: 70

Expires: 3600

Content-Length: 0

--- (13 headers 0 lines)---
Using latest SUBSCRIBE request as basis request
Sending to 192.168.1.134 : 5060 (NAT)
Transmitting (no NAT) to 192.168.1.134:5060:
SIP/2.0 401 Unauthorized

Via: SIP/2.0/UDP 192.168.1.134;branch=z9hG4bKba9b690c844C2BE1;received=
192.168.1.134

From: "113" <sip:113 at 192.168.1.65>;tag=DAC0ED6D-27373C0E

To: <sip:192.168.1.65>;tag=as37029a1e

Call-ID: 2eb10f2-845860f-d279c2c8 at 192.168.1.134

CSeq: 1 SUBSCRIBE

User-Agent: Asterisk PBX

A
pbx*CLI>
llow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY

Contact: <sip:192.168.1.65:5060 at 192.168.1.65>

WWW-Authenticate: Digest realm="asterisk", nonce="3b34afb0"

Content-Length: 0

---
Scheduling destruction of call '2eb10f2-845860f-d279c2c8 at 192.168.1.134' in
15000 ms
Found user '113'

pbx*CLI>

<-- SIP read from 192.168.1.134:5060:
SUBSCRIBE sip:192.168.1.65:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.134;branch=z9hG4bK1a8ce17b31705644

From: "113" <sip:113 at 192.168.1.65>;tag=DAC0ED6D-27373C0E

To: <sip:192.168.1.65>

CSeq: 2 SUBSCRIBE

Call-ID: 2eb10f2-845860f-d279c2c8 at 192.168.1.134

Contact: <sip:113 at 192.168.1.134>

Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY,
PRACK, UPDATE, REFER

Event: presence

User-Agent: PolycomSoundPointIP-SPIP_430-UA/1.6.7.0094

Authorization: Digest username="113", realm="asterisk", nonce="3b34afb0",
uri="sip:192.168.1.65:5060", response="bf28cd2382f065f3ab3502c0a98074f1",
algorithm=MD5

Max-Forwards: 70

Expires: 3600

Content-Length: 0

--- (14 headers 0 lines)---
Found user '113'
Looking for s in bella-out (domain 192.168.1.65)
Scheduling destruction of call '2eb10f2-845860f-d279c2c8 at 192.168.1.134' in
3610000 ms
Dec 29 08:32:32 ERROR[26486]: chan_sip.c:10988 handle_request_subscribe: Got
SUBSCRIBE for extensions without hint. Please add hint to s in context
bella-presence
Transmitting (no NAT) to 192.168.1.134:5060:
SIP/2.0 404 Not found

Via: SIP/2.0/UDP 192.168.1.134;branch=z9hG4bK1a8ce17b31705644;received=
192.168.1.134

From: "113" <sip:113 at 192.168.1.65>;tag=DAC0ED6D-27373C0E

To: <sip:192.168.1.65>;tag=as37029a1e

Call-ID: 2eb10f2-845860f-d279c2c8 at 192.168.1.134

CSeq: 2 SUBSCRIBE

User-Agent: Asterisk PBX

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY

Contact: <sip:s at 192.168.1.65>

Content-Length: 0

On 12/29/06, Marco Mouta <marco.mouta at gmail.com> wrote:
>
> Are you sure there are no VoIP Phone users with Eyebeam or even polycom
> requesting SUBSCRIBE for other extensions?
>
> It happened to me, that users on my network were adding Subscribe for PSTN
> numbers that aren't even extensions on my * server.
>
>
>  On 12/29/06, Lorentz Hinrichsen <lorentz.wulf at gmail.com> wrote:
>
> > Hello all,
> >
> > I have a number of Polycom phones 601's and 430's and I'm seeing:
> >
> > Got SUBSCRIBE for extensions without hint. Please add hint to s to
> > context local-hints
> >
> > in the CLI over and over.
> >
> > I have:
> >
> > [local-hints]
> > exten => 110,hint,SIP/110
> > exten => 111,hint,SIP/111
> > exten => 112,hint,SIP/112
> > exten => 113,hint,SIP/113
> > exten => 114,hint,SIP/114
> >
> > The hints seem to be working, however why is it looking for a hint for
> > "s" - should I define one?
> >
> > Polycom's are running 1.6.7, Asterisk is 1.2.9.1
> >
> > Thanks in advance
> >
> > wulf
> >
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