[asterisk-users] Agentcallbacklogin deprecation

Carla Schroder carla at bratgrrl.com
Wed Dec 20 15:51:31 MST 2006


Sooo what replaces it? Convoluted dialplans? AEL stuff? Agentcallbacklogin was 
simple and easy. Hardly anything in Asterisk is simple or easy. Maybe that's 
why it was removed. :)

On Wednesday 20 December 2006 2:21 pm, Lenz wrote:
> I would not say that * has been "taken out of the realm of reasonable CC
> solutions", luckily there are still a lot of ways to configure * to meet
> the most diverse needs, but it's surely a fact that a very convenient and
> used approach being deprecated will be an annoyance for CC designers and
> will confuse the novice users. I am sure the developers who took this
> decision had the best intentions and the soundest reasons, but the result
> is IMHO a bit of unnecessary complexity.
> I happen to look everyday at a lot of queue_log files from a lot of
> different CCs, and I'd say that 90% of non-TrixBox users use
> Agentcallbacklogin as of today.
> l.
>
> On Wed, 20 Dec 2006 22:54:16 +0100, Jordan Novak
>
> <jnovak at logisticshealth.com> wrote:
> >  I agree with these fella's, this is a piss poor way of fixing it. I
> > only know of one call center that used static agents, mostly because
> > they were sold a peice of crap and they had no idea how to use it the
> > other way. I think you will find the majority of call centers are
> > callback centers. This decision has taken Asterisk out of the realm of
> > providing reasonable call center solutions. VIVA ZAPATA!!!  Let's start
> > a revolution!

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Carla Schroder
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