[asterisk-users] popups, queue & agents

[Jean-Denis Girard]

Todd- Asterisk a écrit :
> Hi everyone -
> I have a nicely working system to which I'd like to add popups for 
> incoming calls.  Calls go into a queue, then all extensions ring.  I'd 
> like the agent that answers to call to get the popup on screen.  I'm 
> currently using Flash Operator Panel to get a popup (other suggestions 
> welcome).  Currently, all users get a popup when the call first goes 
> into the queue which obviously isn't that great....   Where in the 
> dial-plan do I put the code for the popup and specify only the agent to 
> whom the call is connected?

Use the URL option of the Queue application, and a softphone that 
supports URL: MozPhone is my favorite :)

Jean-Denis