[asterisk-users] CTI: put on hold a call

[MF]

I´m looking for the same feature performed with the manager, but I think 
should be the same problem you are experiencing

I need to place music on hold (park) an specific call, while the agent 
performs a process/question/inquiry, and then retakes the call.

Is there not a way to park the call?



Gregory Duchatelet escribió:
>
> Another way would be to control the channel from asterisk.
>
> It is a SIP feature, not an asterisk feature…
>
> I have a SIP phone (not a softphone) and want to control it from the 
> computer.
>
> Greg
>
> One suggestion is to transfer the call to an “on-hold” extension that 
> plays music, then go pick up the call later… or get a new SIP phone. : )
>
> ~Joel
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of 
> *Gregory Duchatelet
> *Sent:* Friday, December 08, 2006 9:51 AM
> *To:* asterisk-users at lists.digium.com
> *Subject:* [asterisk-users] CTI: put on hold a call
>
> Hi list,
>
> I need no control a call via AMI or AGI or whatever. I don’t know how 
> to put a call on hold.
>
> Example: an external call ring, in the dial plan I call “Dial” 
> application to an internal SIP phone. But my SIP phone does not have 
> the “on hold” feature, so how to put the callee on hold ?
>
> Thanks
>
> Greg
>
> ------------------------------------------------------------------------
>
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