[asterisk-users] queue agent Monitor

[Lenz]

One thing you could do is use a third-party product like our QueueMetrics  
(available free for smaller systems/SOHOs) and use its own internal logic  
to link a callerid to all other information (call status, agent, time,  
etc), search by different criteria and remote call listening.

Hope this helps,
l.


On Thu, 07 Dec 2006 23:34:53 +0100, Ed Nuñez <enunez at netoneint.com> wrote:

> I just tried that and it doesn't work.  This may be perhaps because the  
> file name needs to be defined before the call is sent to the queue.
>
>
> When I saw you answer I thought it would work because it sounded very  
> logical.  :-)
>
>
> This is the macro I use to send the call to the extension
>
>
> Just in case I put the line before and after the extension.
>
>
> [macro-extensions]
>
> exten => s,1,set(MONITOR_FILENAME=${EXTEN}-${CALLERID}-${TIMESTAMP})
>
> exten => s,2,Dial(${ARG1}|30|t,,wW)
>
> exten => s,3,set(MONITOR_FILENAME=${EXTEN}-${CALLERID}-${TIMESTAMP})
>
> exten => s,4,Voicemail(u${ARG2})
>
> exten => s,104,Voicemail(b${ARG2})
>
>
>
>
> Ed Nuñez
>


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