[asterisk-users] Attended Transfer

[Henry.L.Coleman]

Attended transfer is really four functions
1. Put the caller on Hold while you dial another number
2. Speak to the dialed number (announce the call)
3. Patch the call on hold to the other party using transfer button.
4. Disconnect (otherwise this would be a 3 party conference)

How these functions work depend on what type of device the operator is
using. SIP phones have this functionality ie a hold button, a transfer
button and multi-line appearances. If you are using an ATA with an
ordinary
phone and standard dial-pad then you may be able to put a call on hold by 
 using the "*" and transfer by "#". But obviously one is limited to the
vacant digits on the dial pad (DTMF).
Note: If your analog (POTS) phone has a "hold" button this will not work
as the hold button simply applies a resistive load to "hold" the loop in
an off-hook status.
Hope this helps...

Henry L.Coleman CEO
*VoIP-PBX* 1-866-415-5355
Toronto Ontario
Canada


> Dear List,
>
> I've been working with Asterisk CVS-v1-0-09 and i'm trying to enable
> attended transfer feature. but i just can't do it work. I've already
> set "atxfer = *" (and many other combinations) and all extensions on
> extensions.conf have the t and T option. But when I'm going to test,
> it doesn't work. Is there any other file that i have to configure in
> order to make it work? I've already looked at google so many times and
> nothing
>
> Does anybody have an idea??
>
> Regards
> --
> Arlen Nascimento
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