[asterisk-users] Missing Agent Function
Delca
delcas at gmail.com
Thu Aug 31 11:45:29 MST 2006
Hi,
Seems that FOP is a great tool and the person who made it is from my
country :). But I'm having some problems configuring it. I made it
possible to connect to the Asterisk as manager. Also I see a lot of
output/input when I set debug=1.
But, at the flash interface, the button that is under the arrow it's
blinking... and as I can see in the official page demo, it isn't
normal and I don't really know what could it be causing it.
Cheers,
Santiago
On 8/31/06, Joe Dennick <joe at dennick.net> wrote:
> The Flash Operator Panel (http://www.asternic.org/) can be configured to
> change the color of a phone's icon to indicate whether that agent is
> logged in or not. I've found it to be very useful and the agents don't
> mind using that to check their status as well as the queue status (how
> many callers are in the queue, etc.).
>
> Delca wrote:
>
> > Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT function
> > since i need something to offer the agents a way to check if they are
> > logged in or not. i was specting to use AGENT function for this. and i
> > found out this:
> >
> > asterisk*CLI> show function AGENT
> > No function by that name registered.
> >
> >
> > As i read here http://www.voip-info.org/wiki/view/Asterisk+functions .
> > AGENT should be available for 1.2.x.x and i don't have it :(
> > (chan_agent.so is loaded).
> >
> > Do i have to enable something else in order to use this function? or
> > anyone else knows any other way to offer a way to check if an agent is
> > logged in or not? (without using show agents, since it must be used
> > phone-side and by agents).
> >
> >
> > Cheers!
> > Santiago
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