[asterisk-users] VoiceMail being cutoff when leaving message

[hugolivude]

Are the callers that are cut off "low talkers"?

Try dialling _down_ the silencethreshold value.  128 is the default,
but I was having people get cut off during voicemails so I dialled it
down to 64.  A "low talker" called today and successfully left a
message  without being cut off.

silencethreshold controls how much background noise is considered
silence.  The way I understand it, higher values will require people
to speak LOUDLY, while lower values will help "low talkers" from being
cut off.  I included the description from
http://www.voip-info.org/wiki/index.php?page=Asterisk+config+voicemail.conf
below as well.

H

silencethreshold
When using the maxsilence setting, it is sometimes necessary to adjust
the silence detection threshold to eliminate false triggering on
background noise.

Silencethreshold allows the adminstrator to do just that. The default
silencethreshold value is 128. Higher numbers raise the threshold so
that more background noise is needed to cause the silence detector to
reset. When employing this setting, some experimentation will be
necessary to find the best result.


On 8/28/06, BILL GITONGA <bgitonga at yahoo.com> wrote:
> Are you using NFS mount?
>
> --- Randy Paries <rtparies at gmail.com> wrote:
>
> > Hello,
> > I have some of my users that when they leave their
> > voicemail it cuts
> > off mid message.
> > the majority works fine. i am new to this so be
> > gentle.....
> >
> > my voicemail.conf is below.(Asterisk 1.2.7.1)
> >
> > i have the maxsilence set to 200, so i assume that
> > is not the problem
> > not sure if i understand what the  silencethreshold
> > does and if that could help
> >
> > Thanks for anyhelp
> >
> >
> > cat  voicemail.conf
> > [general]
> > format=wav
> > serveremail=asterisk
> > attach=yes
> > maxmessage=0
> > minmessage=3
> > maxgreet=60
> > skipms=3000
> > maxsilence=200
> > silencethreshold=128
> > maxlogins=3
> > sendvoicemail=yes
> >
> > fromstring=The Asterisk PBX
> > usedirectory=yes
> >
> > emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let
> > you know you were
> > just left a ${VM_DUR} long message (number
> > ${VM_MSGNUM})\nin mailbox
> > ${VM_MAILBOX} from ${VM_CALLERID}, on ${VM_DATE}, so
> > you might\nwant
> > to check it when you get a chance.
> > Thanks!\n\n\t\t\t\t--Asterisk\n
> >
> > pagerfromstring=The Asterisk PBX
> > pagersubject=New VM
> > pagerbody=New ${VM_DUR} long msg in box
> > ${VM_MAILBOX}\nfrom
> > ${VM_CALLERID}, on ${VM_DATE}
> > emaildateformat=%A, %B %d, %Y at %r
> > emaildateformat=%A, %d %B %Y at %H:%M:%S
> > mailcmd=/usr/sbin/sendmail -t
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