[asterisk-users] Snom phones locking up

Peter J Dean peter.john.dean at gmail.com
Thu Aug 24 15:06:16 MST 2006


>
> I have had a problem with a few Snom 320's on several sites locking up
> after a few days.  I am running application ver 6.2.2 with the latest
> jffs2 ver and tried the latest 5.x ver with similar results.  Is  
> this also
> experienced with other Snom users?
>

not sure if this will help you identify the lock-ups (regardless of  
v6.2.2 or v6.2.3 same results) I have found that issuing a,

sip notify reboot-snom <extension number> causes the phone to go into  
a weird state - which could almost be defined as a lock-up state, and  
the only way to reset it is to remove power.

after modifying the sip_notify.conf file,

from,
[reboot-snom]
Event=>reboot
Content-Length=>0

to (don't forget to do a sip reload),
[reboot-snom]
Event=>check-sync;reboot=false
Content-Length=>0

then re-issued a sip notify reboot-snom <extension number> the phone  
reboots fine.



> I know some posts say it could be the network switches etc, but  
> Cisco?  I
> fail to see how a switch could bring down a device.
>

We use allied telesyn switches.

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