[asterisk-users] Challenging problem regarding CallerID in TDM 04B (Trying to solve since 8 days)

[Leo Ann Boon]

Crazy Boy wrote:
> Hi,
>
> Here I am posting my problem. I am getting this problem since 8 days. 
> I have studied documentation and looked previous posts in forums. But, 
> I am unable to solve this problem. Please show me a solution. I am 
> from India.
>
> We have installed Asterisk with Digium 04B card (4 FXO ports). Now, I  
> have connected my PSTN line directly to first port. I am making 
> outgoing  calls and receiving incoming calls successfully through my 
> Asterisk. The  problem is: When I am receiving a call from outside 
> (PSTN-Eg. Mobile), I am not  getting the callerid number of the caller 
> and getting callerid as "Asterisk" in my  softphones (XLite).
>
A few things:
a. As El mentioned - did you actually subscribe for callerid? Most 
telcos will charge it as a VAS(Value Added Service).
b. Check the format of the Caller ID provided by your telco - bell,v23 
or dtmf?
c. Check when is Caller ID sent, in some places it's between 1st and 
2nd. Other between 2nd and 3rd. You need to Wait(?) as El suggested to 
wait for it to be sent.

Other things I see in your config:
a. Is there any reason you're using US tones instead of India?
b. Is your line really a kewlstart line? I think it should more likely 
be loopstart.

Leo.